Senior Product/Project Manager  (Global Marketing) ( Projects: 10 million)

●       Create the strategy and led development of financial web (SaaS) and mobile products.

●       Work with internal stakeholders, vendors and customers to develop product plans.

●       Oversee relationships with offshore vendors - working with them to create development strategies and product roadmaps for web and mobile enterprise marketing solutions.

●       Oversee outsourced services, negotiate contracts with offshore vendors and resources.

●       Turn customer feedback into requirements for new products, developing business requirements and feasibility studies working with internal business units.

●       Manage day-to-day process of translating product roadmap into Agile deliveries working as ScrumMaster.

●       Present product proposals to customers, EVP and SVP-level executives.

●       Business feasibility analysis for IOS and Android applications.

●       Security & risk mitigation and management of cloud deployed applications.

●       Initiate & oversee FINRA compliance issues for mutual funds, ETFs, and other financial products.

●        Facilitate customer facing meetings, and presentations,

Global Technology Director /VP of Engineering

Achievements

●        Marketing & Operations. Bootstrapped an Internet ticketing startup that uses semantic web technology to provide event analytics and marketing services. Successfully led company team of engineering & product group to launch the flagship service to reach millions of users, generating sustained revenues.

●        Product Development. Led requirements analysis for a marketing application that was successfully developed by the company that automated various marketing activities, resulting in 80% reduction in human effort.

●        VC Presentations: Facilitated meetings with investors and VCs.

Duties:

●        Product management.  Create product prototypes, product roadmaps, feature-sets, development and Agile based project plans.

●        Marketing. Manage the social media channels to increase visibility of the company in the target market. Conversant with social analytics tools. Knowledge of cloud tools like SendGrid, ConstantContact, TweetDeck, TwitterFeed, RSS, Salesforce, Eloqua, etc.

●        Sales automation. Deployed ZohoCRM system to effectively manage customer relations.

●        Evaluation of Cloud Technologies: Evaluation of Google App Engine, Amazon Cloud and other vendors. System administration for Google Apps.

●        Built strong product organization from "one-person shop" to multi-member team handling interaction design, visual design, and production of all design deliverables.

●        Pioneered company's user research program with conducting one-on-one usability testing, surveys, and market research

●        Led end-to-end product design vision and implementation, including production of all deliverables: storyboards, wireframes, and dev-ready HTML/CSS

●        Developed security and fraud prevention processes and algorithms.

Senior Technology Manager (CTO Group)

Achievements

●        Project Management: Developed a product review process with stakeholders, leading to efficient deliveries on schedule and better resolution of issues and faster turnaround..

●        Cost Management: Cut $2M in software development costs by negotiating with vendors to share resources and help design the first iteration of a product.

●        Strategic Planning: Developed a testing tools strategy to modernize the Verizon Home Lab  and enhance in house testing to verify delivered products meet requirements, cutting expensive cycle time, and ensuring vendor deliveries were complete and confirmed to specifications.

●        Market Analysis: Performed competitor analysis and evaluated in-house technology solutions to streamline company offerings that were accepted by product planning group.

●        Process Improvement/Implementation: Implemented an effective delivery review process, leading to efficient issue tracking and resolution saving 3 months of product development effort.

●        Outsourcing: Managed local and remote teams to implement product based on specs, within schedules and budgets. Coordinated with operational, legal, QA and other business groups to streamline product delivery and deployment. Managed Scrums.

●        Prototyping: Conceived Android/iOS application to showcase Verizon cloud API capabilities. This app was selected for hosting on the Verizon gallery and also exhibited at conferences.

Duties:

●        Project/Product Management -  Worked with hardware, software and  system integrators and internal IT team  to ensure that the project delivery meets required specifications  and works as expected. Performed root cause analysis and risk mitigation. Managed sprint planning with development team.

●        Vendor Relations: Worked closely with vendors to resolve technical and operational issues, streamlining communications. Made sure the deliveries were as per specifications.

●        Technology Evaluation - Evaluation of technologies for Home Networking, video conferencing and other emerging services.  Followed up with vendors and other teams in Verizon to come up with technology demos by acting as technical point of contact. Use of salesforce to manage customer interactions.

●        Systems Management. Worked with external vendors to reduce  system  outages, API issues, and ensure effective communications with affected parties. Developed metrics to track outages and streamline communication flow for outages.

Product Specialist/Manager

Achievements

●        Product Architecture: Designed the telephony subsystem architecture  and features for an embedded device that helped the device achieve “Java Device of the Year” award.

●        Lab Management/Cost Control: Implemented a roadmap for testing, managed and negotiated lab purchases which resulted in saving $5m in external certification costs (received company award for this achievement).

●        Testing Automation Outsourcing: Conceived test automation strategy for regression tests  that was successfully overseas resulting in better quality and reduced development costs.

●        Vendor Management: Partnered with vendors to test on vendor equipment/networks, resulting in cost savings, early resolution of issues, and reducing certification and compliance time.

Duties:

●        Project management. Led several successful feature projects with budgets up to a few million, using Agile and waterfall methodologies. Managed 2 week sprints for development.

●        Vendor Management.Worked with ATT and TMobile for provisioning of test networks. Negotiated and managed acquisition of wireless software/equipment worth $2.5 million.

●        Lab Management. Led the development of in-house automated testing framework for telephony tests, SMS, Messaging and GCF (conformance)  test cases that resulted in cost savings. FCC Compliance.

●        Cloud Architecture. Architected RESTful cloud based webservices for a Software as a Service (SaaS) product.  Used MySQL database with JSP/Java/Glassfish application servers. Open source technologies: Lucene/SOLR/Caldev. Developed queries in SQL.

●        Agile Embedded Development. Architected and planned development for the JavaFX component technology for mobile phones. Hands on development using Java, Redhat Linux, Ant.  Lead compliance & conformance testing.

●        Outsourcing. Managed a large team of upto 50  locally and across countries to deliver a number of projects on time, budget, and quality.

Project/Product Manager

Achievements:

●        System Architecture. Architected and lead OTA technology development used on over 7 million handsets, bringing in several million dollars in revenue.

●        Quality Assurance. Implemented automated JUnit regression testing on a weekly/daily basis. resulting in eliminating the need of a dedicated QA group for testing the product, saving at least $500K per year for the company.

●        Product Support. Developed  product roadmaps working with marketing , that resulted in shortening product development and reducing integration complexity.

●        Protocol Design.Developed architectural specifications and protocol messaging using HTTP and XML. Hands on  software development using C, C++ , Java .

Project Manager

Achievements:

●        Project Management. Managed multiple projects working with teams to prioritize features, manage costs, hire resources to deliver products.

●        Process Improvement. Helped the company achieve SEI-CMM level 5 certification through improving product development processes.

●        Metrics Collection. Spearheaded various metrics collection activities to manage and improve the product development lifecycle.